Stakecom Privacy Policy – Your data is safe with us

This Privacy Policy applies to all services and products on the stakecom (https://stakecom.biz) platform. It takes effect the moment you browse our website, open an account, place a bet, or use any of our services.

Stakecom has developed this policy with Bangladesh users in mind. We believe safeguarding your digital security is our ethical responsibility, which is why every piece of data we collect and process has a clear and legitimate purpose.

If you have any questions after reading this policy, our support team is always on hand to help. If you do not agree with this policy, please refrain from using the platform and get in touch with us.

Stakecom only collects information that is necessary to provide our services, maintain security, and meet legal obligations. Collecting data beyond what is needed goes against our principles.

Stakecom uses collected data strictly for defined purposes. No information is used beyond its original intent. The purposes are clearly outlined below.

• Completing the registration process and managing your account.
• Processing deposits, withdrawals, and betting transactions.
• Keeping you informed about relevant bonuses, promotions, and offers.
• Preventing fraud, money laundering, and unauthorized access.
• Meeting legal and regulatory obligations.
• Improving our services and personalizing the user experience.
• Providing customer service and support.
• Enforcing responsible betting policies and identifying problematic behavior.

We never sell your data to third-party advertisers. If your information is ever used for independent marketing purposes, your separate consent will be obtained first.

Stakecom never sells your personal data. However, limited information may be shared with trusted partners in certain specific circumstances.

• Payment Processors: Only the information necessary to process transactions is shared with payment gateways such as Mobile Pay, Nagad, and Rocket.
• Law Enforcement Agencies: Relevant information may be disclosed when required by court order or legal obligation.
• Security Partners: We may work with specialist agencies for fraud detection and cybersecurity purposes.
• KYC Verification Provider: Limited data may be shared with licensed third parties for identity verification purposes.

Stakecom uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: Essential for maintaining login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: Used for language preferences, account settings, and delivering a personalized experience.
• Analytics Cookies: Used to understand which parts of the site are most frequently visited. All data remains completely anonymous.
• Security Cookies: Used to detect fraudulent activity and bot attacks.

You can manage cookies through your browser settings. Please note that disabling certain cookies may limit some platform functionality.

Stakecom does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Active account data: retained for the duration of the account.
• Financial transaction records: up to 7 years, as required by law.
• KYC Documents: retained for up to 5 years after account closure.
• Technical logs: retained for a maximum of 12 months.
• Marketing consent: retained until withdrawn.

Once the defined retention period ends, data is securely deleted or anonymized so that individuals can no longer be identified.

Stakecom uses certain third-party services on its platform to support core operations. Each of these services has its own privacy policy.

• Payment gateways (Mobile Pay, Nagad, Rocket) – for transaction processing only.
• Cloud Storage Service – data is stored in an encrypted state.
• Anti-Fraud System – to detect fraud and bot activity.
• Customer support software – for managing live chat.

Stakecom does not collect or store personal data from anyone under the age of 18. Our platform is intended exclusively for adults, and protecting minors is one of our highest priorities.

• Age is verified at the point of registration.
• Any account identified as belonging to a minor is closed immediately.
• Any data collected from minors will be deleted upon request.
• If parents have any concerns, they can contact us immediately.

Stakecom believes every user should have full control over their personal data. Your rights are outlined in detail below.

Stakecom uses industry-leading technology to protect your data. Our security systems are continuously updated and reviewed.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
• Data Masking: Sensitive information such as payment numbers is partially masked.
• Secure Servers: Data is stored in internationally certified data centers.
• Regular Security Audits: Independent third-party experts conduct regular security audits.
• Brute Force Protection: Your account will be automatically locked after multiple failed login attempts.

Stakecom may update this privacy policy as needed. We will notify you before making any significant changes.

• If significant changes are made to this policy, you will be notified at your registered email address.
• The date of any changes will be noted at the top of the page under "Last Updated".
• Continued use of the platform following any changes will be considered acceptance of the updated policy.
• If you do not consent, you will have the option to close your account.

Previous versions of this policy are available upon request. We believe in full transparency and do not make changes without notice.

Reach out to us for any privacy-related questions, requests, or complaints. We're always here to help.

• Email: support@stakecom.biz
• Response Time: Typically within 48 hours.
• Data requests: Will be completed within 30 days of identity verification.